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Frequently. Asked. Questions.

Do I need an appointment or do you accept walk-ins?


  • We do accept walk in nail trims, but do not accept walk in grooms to prevent overbooking. All appointments are pre-scheduled. We advise that you call at least 2 days in advance to schedule your appointment. We can only groom a certain numbers of dogs a day so don’t let your dog get behind the pack!

    Drop off is always between 8:30AM and 9:30AM on the day of your scheduled groom!

Does my dog need to be fully vaccinated?

Yes, to protect your dog and other dogs please bring a copy of proof of up-to-date vaccination records to your first grooming appointment with us. ​- Rabies is an absolute must by Tenneessee Law.

 How much will the grooming cost?

  • The cost is based on the breed of the dog, what you want done, the condition of the coat, and the pet’s behavior. All pets are different. Without seeing your dog or meeting your dog, we can not give you an exact price over the phone – Only an approximation. However more important than cost, coming to Izzy Pop means your dog will be cared for by Rita! She is a certified MASTER groomer, who has won countless awards for being good at what she does. Additionally to Rita's priceless work, her trained team cares for your dog outside of a cage! 

Will my dog be walked and/or given water?

YES! We offer CAGE LESS daycare as part of our grooming process! Socialization is included in every groom! We have a large fenced in back yard for every dog to roam and play in before and after grooms! Additionaly water is available at all times!

Do you use cage dryers?

No, each dog is hand dried! While in the tub we may towel dry the dog, however we mostly use a high-velocity dryer that blows off the majority of water. Most coats require a hand drying technique with a hand held force dryer. Our safe and efficient drying technique is what gives your pups their show quality finish! 

Do you groom cats?

No, we do not. For the saftey of the cats and the dogs. Our social cage free environment is too much for most cats to endure. Causing extreme stress on the animal making it very hard to safely handle and groom. Thus we do not allow cats in to the salon.

Why does it cost more to get my dog groomed than my haircut?

10. Your hairdresser doesn’t wash & clean your rear end
 9. You don’t go for eight weeks without washing or brushing your hair
 
8. Your hairdresser doesn’t have to give you a sanitary trim.
7. Your hairdresser doesn’t have to clean your ears.
6. Your hairdresser doesn’t have to remove the boogies from your eyes.
 5.You sit still for your hairdresser.
4. Your haircut doesn’t include a manicure or pedicure.
3. Your hairdresser only washes & cuts the hair on your head.
2. You don’t bite or scratch your hairdresser.
1. The likelihood of you pooping on the hairdresser is pretty slim.

  •  This list may be funny BUT it is TRUE!! Grooming a dog simply takes more time, patience AND COURAGE then cutting human hair!

Is my dog crated while he's there for grooming?

No we are a Cage Free grooming salon however we do have crates available for the elderly and shy dogs upon request; which means your pet will never be left unattended in any cage or kennel. By knowing your pet’s name and greeting them with a smile, we encourage an atmosphere where they feel safe and loved, we believe that every animal deserves to be clean with a healthy coat and this should not be a traumatizing experience to get there.

 How often should I bring my dog in for grooming?

In order to maintain a proper and manageable coat, it is recommended that you have your dog groomed every 4 – 6 weeks. This is true for non-shedding breeds such as Poodles, Bichons, Shih Tzus, Lhasa Apsos, Terriers, etc.This should be maintained to prevent mats from developing in the dog's coat. Once mats have developed, if they aren't attended to they will usually require shaving for removal. Sometimes this leads to having to shave down the dogs hair eveywhere. More trips to the groomer prevents us having to shave down a dog, allows us to help the dog become and remain accustomed to the grooming process, and reduces the stress on the pup.
​Dogs that have hair like labrador retrievers, German shepherds, beagles, and pugs every 6 to 8 weeks depending on the rate of shedding. However, some like to have their dogs groomed every month to keep them virtually shed free.

Should I bathe my dog in between trips to the groomer?

It depends. You can bathe your dog in between trips to the groomer as long as you fully brush and comb out your dog's hair before you bathe. Bathing a matted dog without brushing them will cause the mats to become worse and tighten. If your dog has long hair or hair that is prone to matting such as maltese, bichons, poodle hybrids, etc then it is better to wait for the trip to the groomer than to bathe them without completely combing and brushing their hair. 

If you wish your dog to be bathed more often call us and we will be more than happy to schedule baths in between grooming appointments! 

My dog is matted but I don’t want him shaved?

  • Attempting to brush out a badly matted dog hurts A LOT, it is not fair to the dog! Not only that it doesn’t do any good. We will try our best to save as much of the coat as possible, and use a deep conditioner that works to detangle the hair. If the dogs’ hair is matted, the hair is already damaged and will not brush out to healthy looking or feeling hair. If the dog has a mat or two that is a different story – We will do our best to remove the mat and continue on with the haircut.

How long will it take for my dog to get groomed?

Anywhere from 2 to 6 hours. Any dogs that require scissoring usually take 3 to 4 hours. Dogs that require a lot of scissoring such as standard poodles can take up to 4 to 6 hours to groom.

Also remember that grooming dogs is similar to working with children because they usually won't sit still, they sometimes will bite, sometimes have accidents (urinate or defecate in the cage), and/or they would rather be playing than having to get a bath and on and on. All of these factors which are hard to control immediately increase the time that it takes to groom the dogs.

Grooming scissors are extremely sharp and groomers have to use extreme care when scissoring on a dog's body especially considering around a dog's eyes and feet. Otherwise one mistake could mean a trip to the vet. Due to this fact, scissoring on a dog should NEVER be rushed and therefore adds to the time it takes to safely groom your dog.

We TRY OUR BEST to get you your furbaby as soon as we can however sometime we may take longer to groom your dog than you may have experienced at other places. We practice safety first rather than rushing and risk injury to your dog. Our focus is to provide a gentle grooming experience for your dog that will lead to your dog leaving our facility looking gorgeous!

Do you express anal glands?

Yes, but only upon request or if we notice them swollen. Most dogs naturally express their anal glands when they defecate. If the anal glands are expressed too often when they are already properly functioning, may cause your dog to require this to be done whereas before they did not require expression. We do still reccomend you have this procedure performed at your vet's office.

What is ear hair and should I be concerned about it?

Dogs that have ear hair such as poodles, shih tzus, bichons, etc. need to have their ear hair plucked clear from the ear canal. You should be concerned because if it isn't removed then the ear wax builds up excessively and moisture can also build up all leading to ear infections or worse. The ear hair should be removed at every grooming appointment. Please request that we do not perform this process if need be.

What kind of payments do you accept?

We are sad to say we no longer accept personal checks.
Give us a call @ 615-891-2981